Shipping Policy

At Artikas, we aim to deliver your orders safely and on time. We provide shipping services across India, subject to courier serviceability.

1. Shipping Coverage

We currently offer Pan-India delivery to serviceable locations.

Some remote or restricted locations may have limited courier availability.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

3. Delivery Time

After dispatch, orders generally take approximately 3–7 business days to arrive, depending on the delivery location.

Remote locations may require additional time.

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, operational issues, or other circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Any shipping offer or free-shipping promotion will be subject to the terms mentioned with that offer.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout.

You can use the tracking information to check the status of your shipment.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information.

Artikas will not be responsible for delays, failed deliveries, or additional charges resulting from:

• Incorrect or incomplete address

• Incorrect PIN code

• Incorrect phone number

• Customer being unavailable at the delivery address

If an order is returned to us because of incorrect information or repeated delivery attempts, additional shipping charges may apply for re-shipment.

7. Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays can occasionally occur.

If your shipment appears to be delayed or lost, please contact us with your order details. We will coordinate with the courier partner and assist you as appropriate.

8. Damaged Package

If you receive a package that appears damaged or tampered with, please take clear photographs/videos of the package before opening it.

We also recommend recording an unboxing video for any damage or product-related issue.

For more information about returns and refunds, please refer to our Return & Refund Policy.

9. Contact Us

For shipping-related questions or assistance with your order, please contact Artikas through the contact details provided on our website.

Artikas
Online Store | Pan-India Delivery